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	<title>To Market Blog &#187; owner managers directors</title>
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	<link>http://www.tomarket.co.uk/blog</link>
	<description>Telemarketing Telesales &#38; Customer Services Training</description>
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		<title>7 tips on how to make cold calls</title>
		<link>http://www.tomarket.co.uk/blog/2010/telemarketing/7-tips-on-how-to-make-cold-calls/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telemarketing/7-tips-on-how-to-make-cold-calls/#comments</comments>
		<pubDate>Mon, 02 Aug 2010 08:58:18 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[business growth]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[advice on making cold calls]]></category>
		<category><![CDATA[business development]]></category>
		<category><![CDATA[cold calling techniques]]></category>
		<category><![CDATA[cold calling tips]]></category>
		<category><![CDATA[how to be good at telemarketing]]></category>
		<category><![CDATA[new business development]]></category>
		<category><![CDATA[telemarketing training]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[Telesales tips]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=485</guid>
		<description><![CDATA[7 tips on how to make cold calls. Cold calling is a key part of the business development model for any organisation. Cold calls are often the most feared, but only because they're generally carried out badly !Here are 7 tips to set you on your way. ]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Unsolicited telephone sales calls can be illegal</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/unsolicited-telephone-sales-calls-can-be-illegal/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/unsolicited-telephone-sales-calls-can-be-illegal/#comments</comments>
		<pubDate>Fri, 22 Jan 2010 12:02:48 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telephone preference service]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[CTPS]]></category>
		<category><![CDATA[marketing legal practices]]></category>
		<category><![CDATA[telemarketing law]]></category>
		<category><![CDATA[telesales and the law]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=410</guid>
		<description><![CDATA[Unsolicited telephone sales calls can be illegal. So this means you can’t simply start calling names and companies at random from a list. Make sure your telephone sales calls are legal by getting your list checked against the Corporate telephone preference service register. ]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/unsolicited-telephone-sales-calls-can-be-illegal/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Hire an interim to support your new telesales manager</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales-team-management/hire-an-interim-to-support-your-new-telesales-manager/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales-team-management/hire-an-interim-to-support-your-new-telesales-manager/#comments</comments>
		<pubDate>Mon, 04 Jan 2010 17:43:09 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[interim telesales manager]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[fixed term telemarketing management]]></category>
		<category><![CDATA[interim telemarketing manager]]></category>
		<category><![CDATA[telephone team management]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=319</guid>
		<description><![CDATA[If you have a junior or newly promoted telesales or telemarketing team leader, supervisor or manager, they may need some short-term support in setting up the key business systems that will help them with the ongoing managment of the team. We can help with this. KPIs, commission schemes, checking database quality. You name it, we've spent many years doing it !]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales-team-management/hire-an-interim-to-support-your-new-telesales-manager/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Create a dynamic atmosphere with your telesales team</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales-team-management/create-a-dynamic-atmosphere-with-your-telesales-team/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales-team-management/create-a-dynamic-atmosphere-with-your-telesales-team/#comments</comments>
		<pubDate>Mon, 21 Dec 2009 13:38:48 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[telemarketing KPIs]]></category>
		<category><![CDATA[telesales KPIs]]></category>
		<category><![CDATA[telesales motivation]]></category>
		<category><![CDATA[telesales team motivation]]></category>
		<category><![CDATA[tips on telesales management]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=358</guid>
		<description><![CDATA[Create a dynamic atmosphere with your telesales team. This is important, if you can help the team create a buzzy, dynamic, fun environment they will perform better. Success breeds success. Let's talk about how to do it.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales-team-management/create-a-dynamic-atmosphere-with-your-telesales-team/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Get advice on why not to hire a new telesales manager</title>
		<link>http://www.tomarket.co.uk/blog/2009/telemarketing/get-advice-on-why-not-to-hire-a-new-telesales-manager/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telemarketing/get-advice-on-why-not-to-hire-a-new-telesales-manager/#comments</comments>
		<pubDate>Mon, 14 Dec 2009 06:42:15 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[interim telesales manager]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[fixed term telemarketing management]]></category>
		<category><![CDATA[interim phone team management]]></category>
		<category><![CDATA[part time telesales management]]></category>
		<category><![CDATA[telemarketing team management]]></category>
		<category><![CDATA[telephone team management]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=317</guid>
		<description><![CDATA[Advice on why not to hire a new telesales manager. If you're currently looking to build up the telesales or telemarketing function in your company, you may be looking at recruiting a new telesales manager. Alternatively you may be looking to recruit one who has left. However there is a flexible alternative.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telemarketing/get-advice-on-why-not-to-hire-a-new-telesales-manager/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What is the difference between commission and bonus ?</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales-team-management/what-is-the-difference-between-commission-and-bonus/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales-team-management/what-is-the-difference-between-commission-and-bonus/#comments</comments>
		<pubDate>Tue, 08 Dec 2009 09:55:35 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Commission schemes]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[telephone team management]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=272</guid>
		<description><![CDATA[What is the difference between commission and bonus ? A question we frequently get asked by clients. Not only what is the difference, but equally importantly, "do we need both of them ?" and "how can we use them both to motivate our team in different ways ?"]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales-team-management/what-is-the-difference-between-commission-and-bonus/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Small business owner in need of help developing telesales ?</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales-team-management/small-business-owner-in-need-of-help-developing-telesales/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales-team-management/small-business-owner-in-need-of-help-developing-telesales/#comments</comments>
		<pubDate>Mon, 07 Dec 2009 06:42:17 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Free training]]></category>
		<category><![CDATA[Funded training]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Personal development]]></category>
		<category><![CDATA[Train to Gain funding]]></category>
		<category><![CDATA[business development]]></category>
		<category><![CDATA[business growth]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[partially funded training]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[marketing for small business]]></category>
		<category><![CDATA[marketing tips]]></category>
		<category><![CDATA[owner manager development]]></category>
		<category><![CDATA[small business growth]]></category>
		<category><![CDATA[SME marketing ideas]]></category>
		<category><![CDATA[Train to Gain funded mentoring]]></category>
		<category><![CDATA[Train to Gain funded training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=321</guid>
		<description><![CDATA[Small business owner in need of help developing telesales ? You run a small to medium sized business and you feel telesales has a place in your business. It is a proven and highly measurable way of developing new sales opportunities.  You'd either like to develop the team you already have, or alternatively you might be keen to set up a team. ]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales-team-management/small-business-owner-in-need-of-help-developing-telesales/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Don&#8217;t hire a new telesales manager yet !</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales/dont-hire-a-new-telesales-manager-yet/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales/dont-hire-a-new-telesales-manager-yet/#comments</comments>
		<pubDate>Wed, 02 Dec 2009 10:26:04 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[interim telesales manager]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[fixed term telemarketing management]]></category>
		<category><![CDATA[short term telesales manager]]></category>
		<category><![CDATA[telemarketing interim manager]]></category>
		<category><![CDATA[telephone team management]]></category>
		<category><![CDATA[temporary telesales manager]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=302</guid>
		<description><![CDATA[Don't hire a new telesales manager yet ! A more cost effective solution may be to hire in a quality team manager for a fixed or variable amount of time. Save yourself the overhead and avoid committing to a large salary to land a quality telesales manager who will help you develop your team. Then job done, they move on, you stop paying.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales/dont-hire-a-new-telesales-manager-yet/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Free telesales advice and tips seminar</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales/free-telesales-advice-and-tips-seminar/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales/free-telesales-advice-and-tips-seminar/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 10:01:14 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Free training]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[seminar]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[corby]]></category>
		<category><![CDATA[coventry]]></category>
		<category><![CDATA[daventry]]></category>
		<category><![CDATA[free]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[free telephone selling workshop]]></category>
		<category><![CDATA[Free telesales seminar]]></category>
		<category><![CDATA[kettering]]></category>
		<category><![CDATA[leicester]]></category>
		<category><![CDATA[northampton]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[Wellingborough]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=12</guid>
		<description><![CDATA[Newly launched free telesales seminar January 2010. Free telephone selling workshop for small business owners, company directors and sales managers. Telesales top tips for free. Advice for free on telephone selling Leicestershire Northamptonshire Kettering Corby Leicester Northampton Loughborough Market Harborough Coalville Wellingborough Daventry Coventry]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales/free-telesales-advice-and-tips-seminar/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telephone skills seminar for business owners &#8211; Grantham</title>
		<link>http://www.tomarket.co.uk/blog/2009/personal-development/telephone-skills-seminar-for-business-owners-grantham/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/personal-development/telephone-skills-seminar-for-business-owners-grantham/#comments</comments>
		<pubDate>Sat, 01 Aug 2009 15:34:39 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Free training]]></category>
		<category><![CDATA[Personal development]]></category>
		<category><![CDATA[business development]]></category>
		<category><![CDATA[business growth]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[seminar]]></category>
		<category><![CDATA[business owners]]></category>
		<category><![CDATA[business owners self-development]]></category>
		<category><![CDATA[cambridge]]></category>
		<category><![CDATA[free business advice]]></category>
		<category><![CDATA[free marketing seminar]]></category>
		<category><![CDATA[Grantham]]></category>
		<category><![CDATA[Leicestershire]]></category>
		<category><![CDATA[marketing seminar]]></category>
		<category><![CDATA[Oakham]]></category>
		<category><![CDATA[Peterborough]]></category>
		<category><![CDATA[Stamford]]></category>
		<category><![CDATA[training for business owners]]></category>
		<category><![CDATA[Uppingham]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=62</guid>
		<description><![CDATA[Advice at Grantham seminar September 2009 on key aspects of how to make sure your company comes out lean and fighting fit. Free advice offered on website development, use of digital media to promote your business, telephone skills, telephone sales to gain more customers and how to manage cashflow and budget to maximise business growth. Ideal for you in Grantham, Peterborough, Stamford, Leicestershire, Oakham, Uppingham, Lincolnshire]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/personal-development/telephone-skills-seminar-for-business-owners-grantham/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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