<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>To Market Blog &#187; Forthcoming courses</title>
	<atom:link href="http://www.tomarket.co.uk/blog/category/forthcoming-courses/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.tomarket.co.uk/blog</link>
	<description>Telemarketing Telesales &#38; Customer Services Training</description>
	<lastBuildDate>Mon, 06 Feb 2012 10:27:15 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.1</generator>
		<item>
		<title>Telesales masterclass &#8211; 20th &amp; 21st February 2012 &#8211; Leicester Northampton</title>
		<link>http://www.tomarket.co.uk/blog/telesales/telesales-masterclass-28th-29th-february-2012-leicester-northampton/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/telesales-masterclass-28th-29th-february-2012-leicester-northampton/#comments</comments>
		<pubDate>Thu, 19 Jan 2012 13:25:46 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Internal sales]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[appointment setting by phone]]></category>
		<category><![CDATA[effective telemarketing techniques]]></category>
		<category><![CDATA[selling techniques]]></category>
		<category><![CDATA[telemarketing courses]]></category>
		<category><![CDATA[telemarketing skills]]></category>
		<category><![CDATA[telemarketing training]]></category>
		<category><![CDATA[telemarketing training midlands]]></category>
		<category><![CDATA[telephone skills courses]]></category>
		<category><![CDATA[telesales courses]]></category>
		<category><![CDATA[telesales training]]></category>
		<category><![CDATA[telesales training Leicester]]></category>
		<category><![CDATA[telesales training Leicestershire]]></category>
		<category><![CDATA[telesales training northampton]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=936</guid>
		<description><![CDATA[Telesales masterclass Feb 20th and 21st covering Leicestershire and Northamptonshire. ]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/telesales-masterclass-28th-29th-february-2012-leicester-northampton/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telesales &amp; telemarketing masterclass &#8211; 12th &amp; 13th December 2011</title>
		<link>http://www.tomarket.co.uk/blog/telesales/telesales-telemarketing-masterclass-12th-13th-december-2011/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/telesales-telemarketing-masterclass-12th-13th-december-2011/#comments</comments>
		<pubDate>Wed, 23 Nov 2011 10:25:10 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[telemarketing courses]]></category>
		<category><![CDATA[telemarketing training]]></category>
		<category><![CDATA[telesales courses]]></category>
		<category><![CDATA[telesales masterclass]]></category>
		<category><![CDATA[telesales skills]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[telesales training]]></category>
		<category><![CDATA[telesales workshop]]></category>
		<category><![CDATA[training for telemarketing]]></category>
		<category><![CDATA[training in telesales]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=636</guid>
		<description><![CDATA[Our next 2 day telesales masterclass will run on 12th &#38; 13th December 2011 in Coventry. Just 3 weeks away.  This course will cover all the key elements of communication skills and how to structure an effective sales call. We’ll be covering top tips and techniques for dealing with objections, listening skills, questioning skills – what the different questions [...]]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/telesales-telemarketing-masterclass-12th-13th-december-2011/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Now is the time for small business to do your own telemarketing calls</title>
		<link>http://www.tomarket.co.uk/blog/funded-training/business-development/now-is-the-time-for-small-business-to-do-your-own-telemarketing-calls/</link>
		<comments>http://www.tomarket.co.uk/blog/funded-training/business-development/now-is-the-time-for-small-business-to-do-your-own-telemarketing-calls/#comments</comments>
		<pubDate>Sun, 23 Oct 2011 08:50:45 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[business development]]></category>
		<category><![CDATA[business growth]]></category>
		<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[seminar]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[marketing for small business]]></category>
		<category><![CDATA[marketing seminars]]></category>
		<category><![CDATA[new business development]]></category>
		<category><![CDATA[owner manager development]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=105</guid>
		<description><![CDATA[Top tips for small business to do your own business development calls. OK, so the business environment is challenging. You can sit and wonder what to do to stimulate customers to come to you. Trouble is most of this costs : advertising, PR etc. A more cost effective way of doing it is to make [...]]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/funded-training/business-development/now-is-the-time-for-small-business-to-do-your-own-telemarketing-calls/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telesales masterclass &#8211; 14th &amp; 15th December 2010</title>
		<link>http://www.tomarket.co.uk/blog/telesales/telesales-masterclass-14th-15th-december-2010/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/telesales-masterclass-14th-15th-december-2010/#comments</comments>
		<pubDate>Tue, 09 Nov 2010 07:08:54 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[selling on the telephone]]></category>
		<category><![CDATA[Telephone behaviour]]></category>
		<category><![CDATA[telephone selling]]></category>
		<category><![CDATA[Telephone skills]]></category>
		<category><![CDATA[telesales courses]]></category>
		<category><![CDATA[telesales masterclass]]></category>
		<category><![CDATA[telesales training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=545</guid>
		<description><![CDATA[2 day masterclass for all telemarketing and telesales personnel. In 2 days we'll guide you through the most effective ways to sell more to more people more often. We'll cover listening skills, questioning, how to use your voice, objection handling, how to direct the conversation etc.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/telesales-masterclass-14th-15th-december-2010/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to be an effective phone team manager &#8211; some free tips</title>
		<link>http://www.tomarket.co.uk/blog/telesales-team-management/how-to-be-an-effective-phone-team-manager-some-free-tips/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales-team-management/how-to-be-an-effective-phone-team-manager-some-free-tips/#comments</comments>
		<pubDate>Mon, 01 Nov 2010 06:46:28 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Customer service management]]></category>
		<category><![CDATA[Customer Service tips]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[customer service team leader]]></category>
		<category><![CDATA[telemarketing supervisor]]></category>
		<category><![CDATA[telephone team management]]></category>
		<category><![CDATA[telesales supervisor]]></category>
		<category><![CDATA[tips on telesales management]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=555</guid>
		<description><![CDATA[How to be an effective phone team manager - some free tips. Great ideas came out of a recent course we ran for a team of telephone team managers in Birmingham.  We run courses for telesales, telemarketing, customer service and internal sales team managers, supervisors and team leaders and we enjoy seeing buckletloads of good ideas coming out. Here are some top tips - some great advice from the participants.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales-team-management/how-to-be-an-effective-phone-team-manager-some-free-tips/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Customer Service masterclass training – Leicester / Northampton – 29th – 30th November 2010</title>
		<link>http://www.tomarket.co.uk/blog/customer-services/customer-service-masterclass-training-%e2%80%93-leicester-northampton-%e2%80%93-29th-%e2%80%93-30th-november-2010/</link>
		<comments>http://www.tomarket.co.uk/blog/customer-services/customer-service-masterclass-training-%e2%80%93-leicester-northampton-%e2%80%93-29th-%e2%80%93-30th-november-2010/#comments</comments>
		<pubDate>Tue, 19 Oct 2010 07:00:43 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[customer handling]]></category>
		<category><![CDATA[Customer service management]]></category>
		<category><![CDATA[customer services]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[call centre training]]></category>
		<category><![CDATA[contact centre courses]]></category>
		<category><![CDATA[contact centre training]]></category>
		<category><![CDATA[customer service training]]></category>
		<category><![CDATA[Customer Service training course]]></category>
		<category><![CDATA[Customer Service training programme]]></category>
		<category><![CDATA[customer service workshop]]></category>
		<category><![CDATA[delivering exceptional customer service]]></category>
		<category><![CDATA[exceeding customers expectations training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=540</guid>
		<description><![CDATA[Customer Service masterclass training – Leicester / Northampton – 29th – 30th November 2010 with To Market. This is our last customer service training course for 2010. During 2 days you will learn all the key things you need to know to exceed customer expectations and delight your customer. ]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/customer-services/customer-service-masterclass-training-%e2%80%93-leicester-northampton-%e2%80%93-29th-%e2%80%93-30th-november-2010/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telemarketing Telesales Customer Service managers training &#8211; 24th &amp; 25th November 2010</title>
		<link>http://www.tomarket.co.uk/blog/telesales-team-management/telemarketing-telesales-customer-service-managers-training-24th-25th-november-2010/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales-team-management/telemarketing-telesales-customer-service-managers-training-24th-25th-november-2010/#comments</comments>
		<pubDate>Wed, 13 Oct 2010 08:37:04 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Customer service management]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[customer service team leader]]></category>
		<category><![CDATA[internal sales manager]]></category>
		<category><![CDATA[team manager training]]></category>
		<category><![CDATA[telemarketing manager]]></category>
		<category><![CDATA[telemarketing supervisor]]></category>
		<category><![CDATA[telesales manager]]></category>
		<category><![CDATA[telesales supervisor]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=549</guid>
		<description><![CDATA[Telephone team manager training - 24th &#038; 25th November 2010. Specially designed training course for all phone team managers, supervisors and team leaders in customer service, internal sales, telesales, telemarketing, contact centre, call centre. ]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales-team-management/telemarketing-telesales-customer-service-managers-training-24th-25th-november-2010/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telephone techniques training course &#8211; 1 day</title>
		<link>http://www.tomarket.co.uk/blog/telesales/telephone-techniques-training-course-1-day/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/telephone-techniques-training-course-1-day/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 06:59:02 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[customer service training]]></category>
		<category><![CDATA[internal sales training]]></category>
		<category><![CDATA[one day course]]></category>
		<category><![CDATA[telemarketing training]]></category>
		<category><![CDATA[telephone techniques training]]></category>
		<category><![CDATA[telesales training]]></category>
		<category><![CDATA[training for telemarketing]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=423</guid>
		<description><![CDATA[Telephone techniques course just launched - 1 day telephone skills course for telesales, customer service, telemarketing, internal sales and venues will serve Birmingham, Coventry, Daventry, Solihull, Lichfield, Leicester, Northampton, Kettering, Corby, St Ives, Wellingborough, Cambridge]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/telephone-techniques-training-course-1-day/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Customer Service masterclass training &#8211; Leicester / Northampton &#8211; 24th &#8211; 25th August 2010</title>
		<link>http://www.tomarket.co.uk/blog/customer-services/customer-service-training-leicestershire-24th-25th-august-2010/</link>
		<comments>http://www.tomarket.co.uk/blog/customer-services/customer-service-training-leicestershire-24th-25th-august-2010/#comments</comments>
		<pubDate>Mon, 08 Mar 2010 07:04:27 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[customer handling]]></category>
		<category><![CDATA[customer services]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[call centre training]]></category>
		<category><![CDATA[contact centre training]]></category>
		<category><![CDATA[customer service tips]]></category>
		<category><![CDATA[customer service training]]></category>
		<category><![CDATA[customer service workshop]]></category>
		<category><![CDATA[exceeding customer expectations]]></category>
		<category><![CDATA[exceptional customer service]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=75</guid>
		<description><![CDATA[Customer Service training - Leicestershire - 24th - 25th August 2010. 2 day course ideal for anyone who talks to customers on the telephone in a customer service role : customer service, contact centre, call centre, internal sales. 2 day customer service course ideal for anyone in Birmingham, Cambridge, Leicester, Northampton, Kettering, Corby, Stamford, Grantham, Wellingborough, Loughborough, Coalville, Oadby, Oakham, Uppingham, Rutland, Derby, Coventry, Nottingham, Hinckley, Lutterworth and all parts of Leicestershire and Northamptonshire.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/customer-services/customer-service-training-leicestershire-24th-25th-august-2010/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telesales masterclass &#8211; Leicester / Northampton 26th &#8211; 27th July 2010</title>
		<link>http://www.tomarket.co.uk/blog/telemarketing/telesales-masterclass-leicestershire-26th-27th-july-2010/</link>
		<comments>http://www.tomarket.co.uk/blog/telemarketing/telesales-masterclass-leicestershire-26th-27th-july-2010/#comments</comments>
		<pubDate>Fri, 05 Mar 2010 11:26:43 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telemarketing courses]]></category>
		<category><![CDATA[telemarketing tips]]></category>
		<category><![CDATA[telephone sales training]]></category>
		<category><![CDATA[telephone selling]]></category>
		<category><![CDATA[telesales courses]]></category>
		<category><![CDATA[telesales training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=74</guid>
		<description><![CDATA[Telesales masterclass - Leicestershire / Northampton 26th - 27th July 2010. Next open course for telesales and telemarketing personnel now set. Course will cover all the key elements of communication skills and how to structure an effective sales call. Derby, Nottingham, Coventry, Leicester, Birmingham, Cambridge, Northampton, Kettering, Corby, Wellingborough, Oadby, Market Harborough, Hinckley and Oakham as well as wider parts of Leicestershire, Northamptonshire, West Midlands and East Midlands. Leicestershire 26th - 27th July 2010.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telemarketing/telesales-masterclass-leicestershire-26th-27th-july-2010/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
	</channel>
</rss>

