To Market Blog » customer handling http://www.tomarket.co.uk/blog Telemarketing Telesales & Customer Services Training Fri, 03 Sep 2010 08:53:55 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 Great customer service is about EFFICIENCY – right ? http://www.tomarket.co.uk/blog/2010/customer-services/great-customer-service-is-about-efficiency-right/ http://www.tomarket.co.uk/blog/2010/customer-services/great-customer-service-is-about-efficiency-right/#comments Fri, 03 Sep 2010 08:32:51 +0000 andrew http://www.tomarket.co.uk/blog/?p=501 http://www.tomarket.co.uk/blog/2010/customer-services/great-customer-service-is-about-efficiency-right/feed/ 0 Good customer service – it’s all about attention to detail http://www.tomarket.co.uk/blog/2010/customer-services/good-customer-service-its-all-about-attention-to-detail/ http://www.tomarket.co.uk/blog/2010/customer-services/good-customer-service-its-all-about-attention-to-detail/#comments Fri, 23 Jul 2010 09:58:52 +0000 andrew http://www.tomarket.co.uk/blog/?p=490 http://www.tomarket.co.uk/blog/2010/customer-services/good-customer-service-its-all-about-attention-to-detail/feed/ 0 Customer Service masterclass training – Leicester / Northampton – 24th – 25th August 2010 http://www.tomarket.co.uk/blog/2010/customer-services/customer-service-training-leicestershire-24th-25th-august-2010/ http://www.tomarket.co.uk/blog/2010/customer-services/customer-service-training-leicestershire-24th-25th-august-2010/#comments Mon, 08 Mar 2010 07:04:27 +0000 andrew http://www.tomarket.co.uk/blog/?p=75 http://www.tomarket.co.uk/blog/2010/customer-services/customer-service-training-leicestershire-24th-25th-august-2010/feed/ 0 Council customer service training – open course East Midlands http://www.tomarket.co.uk/blog/2010/customer-services/council-customer-service-training/ http://www.tomarket.co.uk/blog/2010/customer-services/council-customer-service-training/#comments Tue, 19 Jan 2010 12:45:03 +0000 andrew http://www.tomarket.co.uk/blog/?p=28 http://www.tomarket.co.uk/blog/2010/customer-services/council-customer-service-training/feed/ 0 Questions really are the answer http://www.tomarket.co.uk/blog/2010/customer-services/customer-handling/questions-really-are-the-answer/ http://www.tomarket.co.uk/blog/2010/customer-services/customer-handling/questions-really-are-the-answer/#comments Wed, 06 Jan 2010 14:09:53 +0000 andrew http://www.tomarket.co.uk/blog/?p=395 http://www.tomarket.co.uk/blog/2010/customer-services/customer-handling/questions-really-are-the-answer/feed/ 0 Customer Service training for your service desk http://www.tomarket.co.uk/blog/2009/customer-services/customer-handling/customer-service-training-for-your-service-desk/ http://www.tomarket.co.uk/blog/2009/customer-services/customer-handling/customer-service-training-for-your-service-desk/#comments Tue, 10 Nov 2009 13:58:44 +0000 andrew http://www.tomarket.co.uk/blog/?p=220 http://www.tomarket.co.uk/blog/2009/customer-services/customer-handling/customer-service-training-for-your-service-desk/feed/ 0 Travel industry – tour operator home worker training http://www.tomarket.co.uk/blog/2009/customer-services/customer-handling/travel-industry-tour-operator-home-worker-training/ http://www.tomarket.co.uk/blog/2009/customer-services/customer-handling/travel-industry-tour-operator-home-worker-training/#comments Tue, 03 Nov 2009 14:22:00 +0000 andrew http://www.tomarket.co.uk/blog/?p=179 http://www.tomarket.co.uk/blog/2009/customer-services/customer-handling/travel-industry-tour-operator-home-worker-training/feed/ 0 Hiring top people is expensive – training them to be top people is more cost effective http://www.tomarket.co.uk/blog/2009/customer-services/hiring-top-people-is-expensive-training-them-to-be-top-people-is-more-cost-effective/ http://www.tomarket.co.uk/blog/2009/customer-services/hiring-top-people-is-expensive-training-them-to-be-top-people-is-more-cost-effective/#comments Thu, 24 Sep 2009 16:33:19 +0000 andrew http://www.tomarket.co.uk/blog/?p=70 http://www.tomarket.co.uk/blog/2009/customer-services/hiring-top-people-is-expensive-training-them-to-be-top-people-is-more-cost-effective/feed/ 0 Travel industry sales training – holiday companies http://www.tomarket.co.uk/blog/2009/customer-services/travel-industry-sales-training-holiday-companies/ http://www.tomarket.co.uk/blog/2009/customer-services/travel-industry-sales-training-holiday-companies/#comments Thu, 20 Aug 2009 18:47:13 +0000 andrew http://www.tomarket.co.uk/blog/?p=112 http://www.tomarket.co.uk/blog/2009/customer-services/travel-industry-sales-training-holiday-companies/feed/ 0 Telesales telemarketing and customer service training – London http://www.tomarket.co.uk/blog/2009/customer-services/telesales-telemarketing-and-customer-service-training-london/ http://www.tomarket.co.uk/blog/2009/customer-services/telesales-telemarketing-and-customer-service-training-london/#comments Mon, 17 Aug 2009 18:54:24 +0000 andrew http://www.tomarket.co.uk/blog/?p=66 http://www.tomarket.co.uk/blog/2009/customer-services/telesales-telemarketing-and-customer-service-training-london/feed/ 0