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	<title>To Market Blog &#187; benchmarking telesales teams</title>
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	<link>http://www.tomarket.co.uk/blog</link>
	<description>Telemarketing Telesales &#38; Customer Services Training</description>
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			<item>
		<title>Make sure your telesales team is targeted on what you are targeted on</title>
		<link>http://www.tomarket.co.uk/blog/2010/telemarketing/make-sure-your-telesales-team-is-targeted-on-what-you-are-targeted-on/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telemarketing/make-sure-your-telesales-team-is-targeted-on-what-you-are-targeted-on/#comments</comments>
		<pubDate>Fri, 07 May 2010 14:05:37 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Commission schemes]]></category>
		<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[assessing telesales teams]]></category>
		<category><![CDATA[incentivising telesales]]></category>
		<category><![CDATA[sales targeting]]></category>
		<category><![CDATA[targeting telesales]]></category>
		<category><![CDATA[telemarketing target setting]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=459</guid>
		<description><![CDATA[Telesales and telemarketing teams should be targeted on what the managers are targeted on. Too often teams are targeted to achieve something out of line with corporate objectives : for instance sales volume rather than profitable sales .....]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telemarketing/make-sure-your-telesales-team-is-targeted-on-what-you-are-targeted-on/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Buy some huge experience with a short term telesales manager</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/buy-some-huge-experience-with-a-short-term-telesales-manager/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/buy-some-huge-experience-with-a-short-term-telesales-manager/#comments</comments>
		<pubDate>Tue, 26 Jan 2010 14:10:58 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[interim telesales manager]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[interim phone team management]]></category>
		<category><![CDATA[interim telemarketing manager]]></category>
		<category><![CDATA[short term contract telesales manager]]></category>
		<category><![CDATA[short term telesales manager]]></category>
		<category><![CDATA[telemarketing interim manager]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=323</guid>
		<description><![CDATA[Buy some huge and wide ranging experience with a short-term telesales or telemarketing manager. You don't have to commit large sums to someone to head your team - certainly not at the moment. Find out more here.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/buy-some-huge-experience-with-a-short-term-telesales-manager/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Get flexibility with a short term telesales manager for your team</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/get-flexibility-with-a-short-term-telesales-manager-for-your-team/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/get-flexibility-with-a-short-term-telesales-manager-for-your-team/#comments</comments>
		<pubDate>Mon, 11 Jan 2010 14:02:45 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[interim telesales manager]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[interim telemarketing manager]]></category>
		<category><![CDATA[short term contract telesales manager]]></category>
		<category><![CDATA[short term telesales manager]]></category>
		<category><![CDATA[telemarketing interim manager]]></category>
		<category><![CDATA[telemarketing manager]]></category>
		<category><![CDATA[temporary telesales manager]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=315</guid>
		<description><![CDATA[Get more flexibility with a short term telesales manager for your team. You may be appoint a manager from within the team. Maybe they lack some of the experience in the short -term. Alternatively you could look to hire someone who is the finished article - but naturally they cost more. You do have a third option. You could hire in an outside manager for a short period of time. That way you get the experience and expertise without the ongoing commitment.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/get-flexibility-with-a-short-term-telesales-manager-for-your-team/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Keep telesales language and suggestions positive</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/keep-telesales-language-and-suggestions-positive/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/keep-telesales-language-and-suggestions-positive/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 14:38:54 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[vending]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[increasing telephone sales results]]></category>
		<category><![CDATA[telephone sales skills]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=384</guid>
		<description><![CDATA[Use positive language and positive imagery when talking to prospects and customers. Don't make sales calls sound apologetic, or that you feel the customer is doing you a big favour. They're not !]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/keep-telesales-language-and-suggestions-positive/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Hire an interim to support your new telesales manager</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales-team-management/hire-an-interim-to-support-your-new-telesales-manager/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales-team-management/hire-an-interim-to-support-your-new-telesales-manager/#comments</comments>
		<pubDate>Mon, 04 Jan 2010 17:43:09 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[interim telesales manager]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[fixed term telemarketing management]]></category>
		<category><![CDATA[interim telemarketing manager]]></category>
		<category><![CDATA[telephone team management]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=319</guid>
		<description><![CDATA[If you have a junior or newly promoted telesales or telemarketing team leader, supervisor or manager, they may need some short-term support in setting up the key business systems that will help them with the ongoing managment of the team. We can help with this. KPIs, commission schemes, checking database quality. You name it, we've spent many years doing it !]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales-team-management/hire-an-interim-to-support-your-new-telesales-manager/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Specialised travel industry training</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales/specialised-travel-industry-training/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales/specialised-travel-industry-training/#comments</comments>
		<pubDate>Tue, 22 Dec 2009 17:31:51 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Travel industry training]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[sales training travel]]></category>
		<category><![CDATA[travel agents training]]></category>
		<category><![CDATA[travel industry mentoring]]></category>
		<category><![CDATA[travel sales agents]]></category>
		<category><![CDATA[travel sales training]]></category>
		<category><![CDATA[travel sector training]]></category>
		<category><![CDATA[travel training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=369</guid>
		<description><![CDATA[Travel company Cruise1st wins 3 awards at annual travel awards. Attribute success to many factors including quality sales training which helped them win awards for most improved sales for Cunard, P&#038;O and Princess Cruises.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales/specialised-travel-industry-training/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Create a dynamic atmosphere with your telesales team</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales-team-management/create-a-dynamic-atmosphere-with-your-telesales-team/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales-team-management/create-a-dynamic-atmosphere-with-your-telesales-team/#comments</comments>
		<pubDate>Mon, 21 Dec 2009 13:38:48 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[telemarketing KPIs]]></category>
		<category><![CDATA[telesales KPIs]]></category>
		<category><![CDATA[telesales motivation]]></category>
		<category><![CDATA[telesales team motivation]]></category>
		<category><![CDATA[tips on telesales management]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=358</guid>
		<description><![CDATA[Create a dynamic atmosphere with your telesales team. This is important, if you can help the team create a buzzy, dynamic, fun environment they will perform better. Success breeds success. Let's talk about how to do it.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales-team-management/create-a-dynamic-atmosphere-with-your-telesales-team/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Get advice on why not to hire a new telesales manager</title>
		<link>http://www.tomarket.co.uk/blog/2009/telemarketing/get-advice-on-why-not-to-hire-a-new-telesales-manager/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telemarketing/get-advice-on-why-not-to-hire-a-new-telesales-manager/#comments</comments>
		<pubDate>Mon, 14 Dec 2009 06:42:15 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[interim telesales manager]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[fixed term telemarketing management]]></category>
		<category><![CDATA[interim phone team management]]></category>
		<category><![CDATA[part time telesales management]]></category>
		<category><![CDATA[telemarketing team management]]></category>
		<category><![CDATA[telephone team management]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=317</guid>
		<description><![CDATA[Advice on why not to hire a new telesales manager. If you're currently looking to build up the telesales or telemarketing function in your company, you may be looking at recruiting a new telesales manager. Alternatively you may be looking to recruit one who has left. However there is a flexible alternative.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telemarketing/get-advice-on-why-not-to-hire-a-new-telesales-manager/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Don&#8217;t hire a new telesales manager yet !</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales/dont-hire-a-new-telesales-manager-yet/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales/dont-hire-a-new-telesales-manager-yet/#comments</comments>
		<pubDate>Wed, 02 Dec 2009 10:26:04 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[interim telesales manager]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[fixed term telemarketing management]]></category>
		<category><![CDATA[short term telesales manager]]></category>
		<category><![CDATA[telemarketing interim manager]]></category>
		<category><![CDATA[telephone team management]]></category>
		<category><![CDATA[temporary telesales manager]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=302</guid>
		<description><![CDATA[Don't hire a new telesales manager yet ! A more cost effective solution may be to hire in a quality team manager for a fixed or variable amount of time. Save yourself the overhead and avoid committing to a large salary to land a quality telesales manager who will help you develop your team. Then job done, they move on, you stop paying.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales/dont-hire-a-new-telesales-manager-yet/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to sell the delivery charge on small orders</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales/how-to-sell-the-delivery-charge-on-small-orders/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales/how-to-sell-the-delivery-charge-on-small-orders/#comments</comments>
		<pubDate>Fri, 27 Nov 2009 19:16:25 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[telephone communications skills]]></category>
		<category><![CDATA[Telephone skills]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[telesales training]]></category>
		<category><![CDATA[telesales tricks]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=292</guid>
		<description><![CDATA[How to sell the delivery charge on small orders. Telesales tips and advice, closing, upselling, increasing order value. Some free telesales and telemarketing tips here on the To Market blog. This one is about how to sell the delivery charge for small orders. ]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales/how-to-sell-the-delivery-charge-on-small-orders/feed/</wfw:commentRss>
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