About To Market

Andrew Seaward

Andrew Seaward has been running To Market for 8 years. He worked in business to business marketing for 15 years before setting up on his own.

He says “People in a phone team speak to more customers on a daily basis than anybody in the company (apart from the receptionist.) Consequently it is vital that they communicate in the right way, and give an image of the company which will make people want to deal with you.“

To Market is successful because of  the increasing importance of customer perceptions and how they are handled.

He also believes in making the courses fun, click here to see what people say about the courses.

Alan has joined us, responsible for new business development. He is also a trainer with more than 20 years experience, having been running his own successful training consultancy for more than 14 years. He is a specialist in the travel industry, but he has also worked with such clients as Toyota, AXA Insurance, and Vauxhall. He runs programmes for telephone sales, customer service and management.

Sandy is the third member of the team, who runs the office, makes a fine cuppa, sends out the e-mails and generally makes sure that nothing gets forgotten !

There are a number of tailored services on offer to help you get the most out of the teams you have : from motivational ideas and incentive schemes through to training for those of you who manage or supervise these teams. We also help with ways of managing up the performance of outbound telemarketing or telesales teams.